If the restaurant or store has asked ecoeats to refund you for missing items, a refund will be initiated within 2 working days. For payments via card, your refund may take up to 10 working days to show in your bank account depending on your bank.
Please contact customer.support@ecoeats.uk to notify us of any issue that you don't believe the restaurant or store has informed us of and our support team will help you.
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